Privacy Policy for NM Draughting Services

Effective date: 22 January 2025

At NM Draughting Services, we take your privacy seriously. This policy explains how we collect, use, store and protect your personal information, and how we comply with relevant data protection laws.

By using our website or services, you agree to this Privacy Policy. We recommend reading it carefully.

1. Information we collect

We may collect the following information:

• Personal Information: This includes information such as your name, address, email address, phone number, and other contact details.
• Business Information: This includes information related to the services you request, project details, and any other business-specific data you provide.
• Payment Information: If applicable, we may collect payment details for services rendered, such as credit card numbers or bank account information.
• Technical Information: We may collect non-personally identifiable information such as IP addresses, browser type, and operating system when you interact with our website or online services.

2. How we use your information

We use your information to:

• Provide and manage the draughting and design services you request.
• Communicate with you about your projects, updates and any follow‑ups.
• Process payments and manage billing.
• Improve our services, website and overall user experience.
• Meet legal and regulatory requirements.

3. Sharing your information

We do not sell your personal information. We may share it only in the following situations:

• Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, IT support, etc.).
• Legal Requirements: If required by law or legal process, we may disclose your information to comply with regulatory or legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Keeping your data secure

We use appropriate technical and organisational measures to protect your information. While we take security seriously, no online system can be guaranteed to be 100% secure.

5. How long we keep your information

We keep your personal information only for as long as necessary, or as required by law. When it is no longer needed, it is securely deleted.

6. Your rights

You may have the right to:

• Access the personal information we hold about you.
• Ask us to correct or update your information.
• Request deletion of your information, where legally possible.
• Object to or restrict certain uses of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

7. Cookies

We use cookies to help our website work properly and improve your experience. You can disable cookies in your browser settings, but some features may not work as intended.

8. Third‑party links

Our website may include links to other websites. We are not responsible for their privacy practices, so please review their policies separately.

9. Changes to this policy

We may update this policy occasionally. Any changes will be shown on this page with an updated effective date.

10. Contact us

If you have any questions about this policy or your data, please contact us:

NM Draughting Services
35 Princess Drive, Highwoods, Colchester CO4 9YT
info@nmdraughtingservices.co.uk
07854 461876

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This policy is designed to be clear and transparent about how we use your information. Thank you for trusting NM Draughting Services.