Privacy Policy | NM Draughting Services

Effective Date: 22.01.2025

At NM Draughting Services, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with applicable data protection laws.

By using our services, you agree to the terms outlined in this Privacy Policy. Please read it carefully.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes information such as your name, address, email address, phone number, and other contact details.
• Business Information: This includes information related to the services you request, project details, and any other business-specific data you provide.
• Payment Information: If applicable, we may collect payment details for services rendered, such as credit card numbers or bank account information.
• Technical Information: We may collect non-personally identifiable information such as IP addresses, browser type, and operating system when you interact with our website or online services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage the services you request, including draughting and design services.
• To communicate with you regarding your projects, updates, and any necessary follow-ups.
• To process payments and manage billing-related matters.
• To improve our services, website, and user experience.
• To comply with legal obligations and enforce our terms and conditions.

3. Sharing of Information

We respect your privacy and will not share your personal information with third parties except in the following cases:

• Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, IT support, etc.).
• Legal Requirements: If required by law or legal process, we may disclose your information to comply with regulatory or legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption and other security technologies to safeguard your data. However, please note that no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer needed, we will securely dispose of it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the information we hold about you.
• The right to request corrections or updates to your information.
• The right to request the deletion of your information, subject to applicable legal obligations.
• The right to object to or restrict certain types of data processing.
• The right to withdraw consent for processing, where applicable.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect non-personal data about your use of our website. These tools help us improve the functionality of our site and enhance user experience. You can adjust your browser settings to refuse cookies, but please note that some features of our website may not function properly without them.

8. Third-Party Links

Our website or services may contain links to third-party websites. This Privacy Policy applies only to NM Draughting Services, and we are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

NM Draughting Services
35 Princess Drive, Highwoods, Colchester CO4 9YT
info@nmdraughtingservices.co.uk
07854 461876

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This Privacy Policy is intended to provide transparency about how we collect and use your data. Thank you for trusting NM Draughting Services with your information.